Last updated: 9 November 2026. These terms apply when you play Snapfall: Picture Puzzles (“the game”), made by Sycamore Hill Studios (“we”). By playing, you agree to them. The Privacy Policy explains how data is handled.
We give you a personal, non-transferable licence to play the game on your devices for your own enjoyment. Please don’t copy, modify, resell or reverse-engineer it, and don’t use cheats, automation or modified versions. We may remove items gained through cheating or bugs.
The game is free. You can buy coins, bundles, the Event Pass and a VIP subscription through Google Play, and you can choose to watch reward videos. Nothing you need to finish a level requires paying.
Coins, boosters, looks and other items are a licence to use content inside the game. They have no cash value, can’t be exchanged for money or transferred, and are used up when spent. An Event Pass applies to the event that was running when you bought it.
Refunds follow Google Play’s refund policies. You can also email us with your order number (it starts with “GPA.”). If a purchase is refunded, the items it gave may be removed. Nothing here limits your rights under consumer law.
The game has no accounts or cloud saves: your progress is stored on your device and, if Android backup is on, in your Google Account backup. If it’s lost, we can’t recover it, but items that last forever and an active VIP subscription can be restored from Google Play.
The game’s pictures are original images created with the help of generative image tools, then selected and edited by us. They show imaginary scenes, not photographs of real places, people or events.
We may update the game, its content and these terms. We’ll tell you in the game about significant changes. We try to keep the game running smoothly but can’t promise it will always be available or free of bugs.
The game is provided “as is”. To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that can’t be limited by law.
These terms are governed by the laws of the State of Indiana, USA, except where your local consumer law gives you rights that can’t be waived.
sycamorehillstudios@outlook.com