Last updated: 9 November 2026. Sycamore Hill Studios (“we”) makes Snapfall: Picture Puzzles (“the game”). This page says what data the game handles and why.
The game has no sign-up and we don’t run a server for it. Your progress (levels, album, coins, boosters, looks, streaks and settings) is saved on your device. If Android backup is on, Android may copy that save to your Google Account and restore it on a new phone; this is run by Google and we can’t see it. Uninstalling the game or clearing its storage deletes your progress. Items that last forever and an active VIP subscription can be restored from Google Play.
The game only shows an ad when you tap a button that offers a reward for watching one, for example to double your coins. There are no ads between levels. Ads are served by Google AdMob, which collects and shares data to show ads, measure them and prevent fraud: your device’s advertising ID, approximate location (from your IP address), how you interact with ads and the app, and diagnostic data. In the European Economic Area, the UK and Switzerland, the game asks for your consent through Google’s consent form before any ad is requested. You can change your choice at any time in Settings > Privacy choices, which is also where players in US states with privacy laws can opt out of personalized ads. We ask Google for ads suitable for a general audience only. See how Google uses data from apps that use its services. You can reset or delete your advertising ID in your Android settings.
Coins, bundles, the Event Pass and the VIP subscription are bought through Google Play. The game receives a record of each purchase (item, order number and purchase token) so it can deliver it and restore it later; that record stays on your device. Google Play gives us sales reports for accounting. We never see your payment details. Google’s privacy policy applies to the payment.
If you allow notifications, the game schedules reminders on your device (for example, when your daily puzzle is ready). They are created on the device; nothing is sent to us. You can turn them off in the game’s Settings or in Android’s settings.
We don’t collect your name, email address, contacts, photos or precise location. The game contains no analytics, crash-reporting or social-media SDK of our own, and we don’t sell personal data. If you tap Share on a picture, it goes to the app you choose through Android’s share sheet; we don’t receive it.
Depending on where you live (for example under the GDPR or US state privacy laws), you may have the right to access, correct or delete personal data, to withdraw consent and to opt out of targeted advertising. We hold no data that identifies you, so the quickest tools are the ones above: Settings > Privacy choices, your advertising ID settings and Google’s ad settings. For anything else, email us and we’ll answer within 30 days.
The game is not directed at children under 13, and we don’t knowingly collect personal information from them.
We’ll update this page and its date when the game changes, and tell you in the game before a significant change takes effect.
Questions about this policy: sycamorehillstudios@outlook.com
See also the Terms of Service.